mutuku
It Professional
Results-driven IT professional and Cisco-certified AI practitioner with hands-on experience in IT infrastructure, software development, and network management. Equipped with dual Cisco AI certifications (AITECH & AIBIZ), demonstrating a strong foundation in both the technical and business dimensions of artificial intelligence. Passionate about leveraging AI to drive innovation, improve operational efficiency, and solve complex problems in dynamic, fast-paced environments.
Experience: 3 years
Yearly salary: $20,000
Hourly rate: $15
Nationality: 🇰🇪 Kenya
Residency: 🇰🇪 Kenya
Experience
IT Technician
C. Dorman SEZ Limited 2023 - 2026
Diagnosed and resolved hardware, software, and network issues, reducing system downtime and improving productivity. Performed routine system maintenance, updates, patches, and configurations to ensure optimal performance. Developed software solutions to automate processes and improve organizational efficiency. Implemented cybersecurity protocols, enforced data backups, and maintained system integrity. Generated analytical reports on recurring issues, driving data-informed improvements. Managed hardware installations, upgrades, and lifecycle replacements.
Skills
ai
customer-support
data-science
network-engineer
prompt
python
react-native
security
ui-ux-designer
video-creator
full-stack
english