mxl369

Manage 3 remote teams using JIRA and Agile methodologies, overseeing enterprise web presence and leading migration projects within Adobe Experience Manager (AEM). Drive stakeholder alignment through daily stand-ups and sprint planning, maintaining clear communication channels across technical and business teams. Spearheaded the development of a comprehensive digital patient engagement system at the $500M Honickman Center, enhancing communication and care coordination in over 300 exam rooms, 58 infusion chairs, and 10 operating rooms. Created and maintained project documentation, risk management protocols, and resource allocation strategies to ensure successful project delivery.

Ensured a consistent track record of successful project delivery of projects exceeding $1.2 million in Annual Recognizable Revenue (ARR) through effective program oversight. Managed a diverse portfolio of 10+ projects concurrently at Sprinklr for the Amazon account, ensuring adherence to project timelines and budgets while delivering the unified CXM product. Implemented project tracking systems and KPI dashboards to monitor development progress and facilitate data-driven decision making.

As one of Tendo's first 20 employees, I aligned product vision and goals across design, research, and engineering teams. Built and managed the foundational platform, known as Atrium, for Tendo applications. Ensured clear communication and prioritization by developing detailed product briefs outlining user stories, specifications, and product features. Presented key metrics and KPIs to prioritize the development of essential requirements. Supported the Vice President of Business Operations in establishing a strategic proposal for DEI as well as developing action plans to meet set goals.

Developed and maintained project schedules, resource allocation plans, and risk mitigation strategies across all initiatives. Orchestrated a portfolio of 10 ServiceNow implementations, establishing project governance frameworks and leading cross-functional teams across multiple vendors. Managed the full project lifecycle of a Decision Counseling Program Application from inception to launch, resulting in a 30% increase in clinical trial enrollment.

As Senior EPIC Project Coordinator/Trainer, optimized internal processes by collaborating with the Epic Optime/Anesthesia team. Developed training plans, instructed medical staff on the EPIC EMR system, and delivered engaging group sessions (18-24 employees) that fostered active learning and improved staff productivity.