nasparria

Centralized data lakes and microservice databases in Amazon Redshift, enabling unified reporting for business teams. Implemented new payment methods and operational expansion across 4 countries, contributing to an 11% increase in transactions and 9% improvement in retention. Led technical prioritization of initiatives based on business impact and feasibility, coordinating with Product, Marketing, and Compliance. Designed operational dashboards in Retool for user management, reducing business teams’ dependency on the engineering team.

Automated resolution of failed deposits and withdrawals, reducing support response times by 40%. Built operational dashboards in Retool for operations and support teams, reducing management overhead and dependency on the engineering team. Implemented metrics and monitoring systems for critical platform services.

Managed and analyzed 100+ transfer and representation rights cases under international regulatory frameworks. Optimized document processes, reducing repetitive inquiries by 30%. Coordinated with multiple stakeholders (agents, clubs, legal advisors) in regulated environments.

Analyzed performance data to support sports-related decision-making. Organized marketing initiatives and community engagement. Created the fan zone for match days.