nathalie

Led high-performing project teams in consulting environments, delivering successful outcomes through effective project management and team collaboration. Drove team success by fostering strong communication, resolving blockers, and ensuring alignment on goals in dynamic consulting projects. Specialized in consulting practices, emphasizing leadership and delivery as highlighted in professional achievements.

Independently managed outbound calls to promote the academy’s programs, enhancing customer engagement and brand awareness. Utilized and customized CRM software (mainly Monday.com) to redesign layouts, organize customer data, and establish targeted mailing lists for marketing campaigns. Maintained and updated comprehensive customer databases to support sales and communication efforts. Gained experience working directly with children, developing strong interpersonal and communication skills.

Represented student interests in academic and administrative meetings, ensuring their voices influenced program decisions. Built a strong community by creating communication channels, including a group chat and LinkedIn group connecting current students and alumni. Organized student events to boost engagement and networking. Collaborated with faculty and leadership to support student advocacy and program development.

Managed and grew the team’s Facebook and Instagram platforms, enhancing fan engagement and brand visibility through targeted marketing and promotional content. Developed digital design skills by creating visually appealing posts and campaign materials. Collaborated on live event commentary for the Johnny Wookey Memorial Game, gaining experience in sports broadcasting alongside professional commentators. Contributed to a dynamic team environment, balancing creativity and communication to support the team’s public presence and community connection.

Managed equipment logistics, transport coordination, and member welfare to support safe and efficient club operations. Fostered teamwork and wellbeing in a dynamic, high-pressure environment while collaborating with external and internal partners to maintain safety standards.

Paid Summer Internship working online, assisting in sales, support and marketing of software for ISP operators

Founded and managed a successful eBay store, overseeing all aspects of the online business including product sourcing, listing creation, pricing strategy, and inventory management. Handled daily customer interactions, providing prompt and professional responses to inquiries, resolving issues, and maintaining a high level of customer satisfaction. Managed all technical components of the eBay platform, including optimizing product listings for search visibility, updating store policies, and ensuring smooth transaction processing. Coordinated order fulfilment and shipping logistics, including packaging, selecting cost-effective shipping options, and tracking deliveries both domestically and internationally. Developed skills in digital marketing by creating engaging product descriptions and utilizing promotional tools to increase store traffic and sales. Maintained accurate records of sales, inventory, and customer feedback, using data analysis to adjust pricing and inventory strategies to maximize profitability. Demonstrated strong entrepreneurial initiative, time management, and problem-solving abilities while balancing academic commitments with running an online business.

Paid Summer Internship working online, assisting in sales, support and marketing of software for ISP operators

Streamlined daily operational tasks for the sales team, enhancing workflow efficiency and customer service. Promoted test products to support the sales process, achieving targets and gaining market insights. Cultivated customer relationships through effective communication and negotiation. Coordinated product demonstrations with team members, collecting valuable feedback for improvements. Acquired hands-on experience in sales strategies, customer relationship management, and inventory control.