nayanandaa
Front Office Agent
Motivated person with over three years of experience in a development role, emphasizing customer satisfaction through strategic problem-solving solutions. Adept at building strong relationships, managing projects, and delivering high-quality service outcomes. Transitioning to the hospitality industry with a passion for creating memorable guest experiences and a proven ability to adapt and thrive in fast-paced environments. Eager to grow and contribute to a dynamic hospitality team.
Experience: 3 years
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Internship
PARK HYATT JAKARTA 2025 - 2025
Clean and maintain guest rooms. Support public area cleanliness. Follow health and safety regulations. Assist team with daily tasks and special projects. Handle guest with providing a comfortable guest experience and clean environment. Ensuring housekeeping & luxury hotel standards are followed.
Marketplace Specialist and Development
OFFICIAL TAGGED 2023 - 2024
Conduct research to identify market trends and customer preferences. Create and implement plans to increase market share. Maintain relationship with customers to drive business opportunities. Analyze customer feedback systems to inform product development. Collaborated with cross-functional teams to achieve project goals on time.
Marketplace Admin
OFFICIAL TAGGED 2021 - 2023
In charge of handling marketplace such as Shopee, Tokopedia, and Tiktok shop through the brand main omnichannel. Maintaining the quality of the products. Improved customer satisfaction rates.
Skills
admin
content-marketing
customer-support
english