nelremote7

Business Development | Partnerships | Strategy & Operations

Commercial professional with 12 years of experience in financial services, combining relationship management, business development, affiliate partnerships and client retention.

I’ve built my career in a fast-paced, highly regulated and international financial services environment and I'm now looking to bring that experience into the broader fintech, Web3 and digital economy. I’m particularly interested in opportunities involving commercial growth, strategic partnerships, business operations and new market development, where I can combine commercial thinking, relationship building and problem-solving while developing deeper expertise in technology, digital finance and emerging business models.


Experience: 11 years

Yearly salary: $60,000

Hourly rate: $30

Nationality: 🇧🇬 Bulgaria

Residency: 🌏 Remote


Experience

Client Retention Manager • Client Relations Manager • Business Development Manager • Affiliate Manager • Customer Care Officer
XM.COM
2015 - 2026
Managed international client relationships across Europe, South Africa, Turkey and selected Asian markets throughout the customer lifecycle. Worked closely with Payments, Compliance, Back Office and other internal teams to resolve complex cases, support high-value clients and partners, and identify opportunities to strengthen retention, client experience and internal processes.

Skills

ai
analyst
blockchain
business-development
compliance
crm
crypto
finance
fintech
kyc
operations
partnership
project-manager
saas
strategy
english
turkish