neo0924
Vip And Agent Management
高级客户服务专业人员和团队负责人，在Web3行业拥有3年经验。
曾就职于多家领先交易所，专注于VIP和机构客户服务。用户需求分析、跨部门协作和产品优化策略。在沟通、解决问题和客户关系管理方面拥有丰富的经验，对交易所运营和Web3生态系统动态有深入的了解。
目前正在转型用户运营/VIP运营角色，旨在利用数据策略驱动提高用户留存率和参与度指标。
Experience: 3 years
Yearly salary: $50,000
Hourly rate: $20
Nationality: 🇨🇳 China
Residency: 🇨🇳 China
Experience
Cross-border e-commerce operation supervisor
Shenzhen Fenghui Automotive Electronics Co 2020 - 2022
Responsible for the company's new product line account, collect and analyze the market situation and develop product development, operation program, planning product line. Achieved monthly sales from $20,000 to $100,000. Later transferred to the company's key product line account, responsible for creating a hit product line that became a top seller.
Cross-border e-commerce operation
Shenzhen xinkesi Technology Co 2018 - 2020
Independently responsible for Amazon account U.S. station operation, store maintenance and management, product uploading and listing optimization. Increased monthly sales from $50,000 to over $250,000. Promoted to team leader of Amazon US operations in one year.
Skills
events-manager
user acquisition
ux-researcher
english
chinese-mandarin