nikitosovo

Highly adaptable and results-driven specialist with over 2 years of experience in customer relations, product assistance, and community engagement. Passionate about DeFi, Web3, and AI-driven innovations, with focus on improving user experience and product adoption. Skilled in breaking down complex concepts for users, ensuring smooth onboarding. Worked in Agile environment and proficient with tools such as Zendesk, Jira, and Confluence. Actively investing time in researching DeFi protocols, crypto trading, and risk management strategies.