nikky

Plot Agile delivery of complex IT projects for enterprise clients; governed scope, timelines, and budgets utilizing Asana and Trello to orchestrate workflows and accelerated project timelines by 25%. Effect project frameworks aligned to organisational PMO standards, using MS Project and JIRA, improving project tracking and reporting efficiency by 30%. Orchestrate cross-functional teams encompassing engineering, IT, design, and business stakeholders to drive transformation initiatives, thereby spurring team collaboration and slashing rework by at least 15%. Introduce and manage centralised project management portfolio tracking for 15+ projects using JIRA, improving project visibility, risk oversight, transparency, and decision-making by averagely 25%. Support business case development, planning workshops, and stakeholder engagement sessions.

Carried out operational and IT improvement projects within a regulated financial environment. Managed project documentation, reporting, and risk tracking to support governance and decision-making. Worked closely with stakeholders to streamline workflows and improve service delivery. Supported implementation of process improvements using digital workflow tools. Contributed to continuous improvement initiatives through data analysis and performance reporting.

Attained projects supporting academic operations, student services, and institutional initiatives. Oversaw scheduling, communications, and resource coordination across departments. Supported delivery of events, programme rollouts, and operational improvements. Manage delivery of strategic academic and operational initiatives across multiple departments. Coordinate resources, schedules, and governance reporting to ensure alignment with institutional priorities, reducing scheduling conflicts and last-minute changes. Analyse engagement and performance data to inform improvements and enhance programme outcomes, increasing stakeholder engagement by over 80% during the first project. Facilitate communication between academic staff, leadership, and external partners. Ensure 100% compliance with data protection and university governance frameworks. Communicate effectively with students, staff, and external facilitators via email, phone, and SharePoint, increasing communication efficiency by 30%.

Coordinated delivery of operational projects, improving efficiency and process accuracy through robust documentation and procurement controls. Organized and facilitated meetings, ensuring timely completion of action items and follow-ups. Liaised with suppliers, customers, and senior leadership to ensure smooth project execution and issue resolution. Handled confidential information, maintaining 100% compliance with privacy regulations. Produced operational reports and presentations, providing data-driven insights for decision-making. Supervised and trained staff, supporting induction and system familiarization. Adapted to changing project requirements, consistently delivering results under tight deadlines.