ninjagerms

Built strong client relationships by guiding customers through KYC processes, ensuring regulatory compliance and excellent service. Managed customer due diligence (CDD) and enhanced due diligence (EDD) to verify account legitimacy. Coordinated ad hoc tasks with cross-functional teams, ensuring seamless project execution and meeting client expectations.

Conducted AML investigations on high-risk cryptocurrency transactions using Chainalysis, AWS, and Sift Science to detect fraudulent activities. Investigated money laundering, terrorist financing, and large-scale organized crime through advanced transaction analysis. Delivered detailed reports to regulators, strengthening trust and transparency with stakeholders. Collaborated with law enforcement agencies and regulators on subpoena responses and compliance audits. Identified and resolved high-risk cases using Blockchain by providing tailored solutions, ensuring customer retention and satisfaction. Led internal AML training, enhancing compliance awareness across teams.

Delivered detailed reports to regulators and strengthened compliance measures across operations. Analyzed customer behavior to detect suspicious activities linked to money laundering and organized fraud rings. Identified and mitigated risks through detailed customer data analysis.

Built strong client relationships through phone, chat, and emails by guiding customers through KYC processes, ensuring regulatory compliance and excellent service. Provided fraud risk assessments, supporting compliance operations.