njcapistrano13

Senior Customer Support

I 5+ have years of experience in Customer Service from BPO & Web3 Space. I have handled customer from different platform like Discord, Facebook, Twitter, Zendesk etc. 1 Year as Senior Customer Support & 3 Months of Business Dev. Manager for outsourcing company. 

I want to pursue my career in customer support & management field since it was my passion. . I am able to pinpoint areas of concern and identify their underlying causes. I believe that my understanding of customer service procedures across all industries would make me a great fit for your project. 


Experience: 4 years

Yearly salary: $40,000

Hourly rate: $10

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Senior Customer Support
Help Desk Official
2022 - 2022
Business Dev. Manager
Help Desk Official
2022 - 2023
Customer Service Representative
Sitel
2020 - 2021
Customer Service Representative
Curotek
2019 - 2019
Customer Service Representative
Teleperformance
2017 - 2019

Skills

business-development
community-manager
customer-support
data-entry
moderator
operations
partnership
product-lead
project-manager
quality-assurance
virtual assistant
english