njcapistrano13
Senior Customer Support
I 5+ have years of experience in Customer Service from BPO & Web3 Space. I have handled customer from different platform like Discord, Facebook, Twitter, Zendesk etc. 1 Year as Senior Customer Support & 3 Months of Business Dev. Manager for outsourcing company.
I want to pursue my career in customer support & management field since it was my passion. . I am able to pinpoint areas of concern and identify their underlying causes. I believe that my understanding of customer service procedures across all industries would make me a great fit for your project.
Experience: 4 years
Yearly salary: $40,000
Hourly rate: $10
Nationality: 🇵🇭 Philippines
Residency: 🇵🇭 Philippines
Experience:
| Period | Title | Company |
|---|---|---|
| 2017 - 2019 | Customer Service Representative | Teleperformance |
| 2019 - 2019 | Customer Service Representative | Curotek |
| 2020 - 2021 | Customer Service Representative | Sitel |
| 2022 - 2022 | Senior Customer Support | Help Desk Official |
| 2022 - 2023 | Business Dev. Manager | Help Desk Official |
Skills:
business-development
community-manager
customer-support
data-entry
moderator
operations
partnership
product-lead
project-manager
quality-assurance
virtual assistant
english