nobita

Web3 Community Support

With 2 years of experience in Web3 community support and operations, specializing in supporting and engaging Chinese-speaking communities. Proficient in managing key communication platforms including Telegram, Discord, WeChat, Xiaohongshu, and Weibo. Native Mandarin speaker fluent in English, with strong bilingual communication skills. Possesses an in-depth understanding of cryptocurrency (including derivatives concepts) and Web3 community dynamics.        




Experience: 5 years

Yearly salary: $58,000

Hourly rate: $80

Nationality: 🇨🇳 China

Residency: 🇭🇰 Hong Kong


Experience

DAO Community Product Lead
RW Labs
2024 - 2025
Founded in July 2022, RW Labs is a decentralized digital nomad community verticalized in the remote job recruitment space and traveler's guide. It aims to build a more credible and creator-friendly lightweight digital nomad ecosystem through community co-creation. In a product and community operations role, **responsible for building the RW open source co-creation community from 0 to 1 and driving community product design. Worked remotely and in a cross-cultural environment to attract a cumulative total of 100+ community co-builders from all over the world, Manage a Chinese WeChat community with 5,000+ members, Organized 50+ online AMAs and community events**.Integrate resources from various partners and negotiate with them, lead the negotiation and cooperation with telework companies, digital nomad KOLs, digital nomad bases, digital nomad co-learning, and other digital nomad full journey product businesses. - Responsible for the development of product roadmap and design of product features, including user account system, content creation mechanism, community interaction function, pass incentive mechanism, etc. - Promote the development of content co-creation guidelines for RW and its Lifevacation platform, drawing on Wikipedia's authoring guidelines to ensure content quality and community vitality. - Research and apply IPFS, NFT and other technology application scenarios to ensure the permanent preservation of platform content and copyright revenue.
Web3 Community Operations Leader
HackQuest
2023 - 2024
HackQuest, a leading Web3 developer education platform, has secured $1.1 million in funding. Its mission is to help Web3 enthusiasts quickly build technical skills and connect them to real-world project resources. As a gateway for Web2 developers to enter the Web3 space, HackQuest will establish local offline communities. - The background is that HackQuest has completed the initial product platform construction and is ready to introduce seed users. It needs to build a community from 0-1 to attract developers to join. - I conducted targeted research on the Web3 developer learning platform community and DAO community, and cooperated with the operation leaders of the Indian and American communities to **lead the design of the HackQuest co-learning camp system and community ambassador system based on Discord**, and build the HackQuest DAO co-construction framework system. **Handle 200+ user consultations per month, successfully convert 100+ community ambassadors, and increase community activity by 30%.** - Responsible for the recruitment of four HackQuest Solidity&Rust developer co-learning camps (**a total of 500 people signed up**), hosting and conversion (**40% completion rate of course learning, 80% meeting attendance rate**). Conversion and activity, organized more than **30 online AMA and community activities based on the WeChat platform**, learned and shared knowledge about blockchain and cryptocurrency, enhanced user trust, collected user feedback and reported to the technical team, and continuously promoted the optimization of product functions.
IaaS Cloud Platform Product Manager
Qiniu Cloud
2020 - 2022
Qiniu Cloud will complete its Hong Kong IPO in 2024, focusing on providing IaaS and PaaS cloud services to customers. My team and I will be responsible for the cloud management platform and edge CDN business. - Led product strategy and execution for core cloud infrastructure platforms (Cloud Management Platform, Edge CDN), serving both public and private cloud customers. Focused on deeply understanding user workflows and pain points to drive product evolution, feature design, and business problem resolution across the entire lifecycle (positioning, iteration, pricing, operations). - Designed and launched high-impact user acquisition and engagement campaigns, including a successful "$0 Hosting" promotion achieving 50% registration conversion rate (5,000+ daily UV) and a partner distribution system driving significant business growth (X%) through 800+ registered partners and 80+ daily new customer leads. - Spearheaded the design of critical internal tools (Admin platform, sales quotation/comparison tools, WeChat Mini Program) to dramatically improve operational efficiency and user experience for Sales, Support, and Product teams. - Managed key technical partnerships (Huawei Cloud, Alibaba Cloud), negotiated agreements, and developed comprehensive industry-specific solution proposals to address partner and customer needs. - Established and delivered internal training programs as a certified instructor, creating the "QCP" knowledge training system adopted company-wide, empowering Sales teams with product expertise.

Skills

community-manager
marketing
product-manager
project-manager
english
chinese-mandarin