noelle
Customer Support Lead/Senior Customer Support
Hello ^^
I have rich background in content moderation, community management and customer support. From an agent to a team lead. I believe my experience is valuable and innovative as far as I used to work in modern companies. I am looking for a team with common vision so we could create good things together. Thanks
Experience: 5 years
Yearly salary: $70,000
Hourly rate: $25
Nationality: 🇺🇦 Ukraine
Residency: 🇺🇦 Ukraine
Experience
Customer Manager B2B
Consulted Integrated 2021 - 2021
Negotiation with Asian companies regarding import offers, market analysis, business development
Project Manager
WePlay Esports 2020 - 2021
Managing the Tournament Platform product. Escalating cases that had to be reported and fixed due to bugs inside of the tournament platform, game testing, B2B/B2C communication, guides making, promoting the company in social media etc.
Internship as Office/PR Manager
Fukushima Kenpoku/NICE/JICA 2019 - 2019
Development of the PR strategy regarding the tourism development in the prefecture, project management
Assistant supervisor
Intercontinental 2018 - 2019
Communication with clients and assisting to higher management, WFM.
Skills
jira
moderator
customer-support
english
russian
ukrainian