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Brainstormed with peers and other members of the design team to determine enhancements and product features. Communicated effectively with team members to deliver updates on project milestones and deadlines. Suggested enhancements to product design that would improve user experience. Collaborated with sales, marketing, and support teams to launch products on time and within budget. Documented user stories, specifications, and product features in detailed work order to communicate across teams and build mandatory requirements.

Consulted and collaborated with designers, and start-ups to review current products and provide design solutions to solve user needs and business challenges through user research, information architecture, interaction design, visual design, and Prototyping. Collaborated with a team of Engineers to develop new products. Developed new visual design concepts and modified concepts based on stakeholder feedback. Directed and edited pre-production activities such as creating mood boards or storyboards and establishing project timelines.

Performed process, financial, and operational analysis as appropriate to selected projects. Delivered innovative, creative, and strategic projects and process initiatives that aided cost reduction, increased revenue, and improved overall customer experience. Delivered operational improvement and financial benefits across assigned projects. Acted as a change agent to instill a continuous improvement culture throughout the organization. Ensured the institution’s policies and procedures were followed according to established guidelines and made recommendations for improvement. Contributed to the alignment of improvement initiatives and project objectives to business objectives.