novemh

Developing and executing manual test cases for web, mobile, and dApp environments for their 10k + users. Conducting regression, integration, and end-to-end testing for product releases. Identifying and tracking defects, verifying bug fixes, and ensuring high release quality. Collaborating with developers to clarify requirements, edge cases, and reproduce user issues. Maintaining detailed QA documentation, reports, and best practices for future releases.

Analyzed internal and external data for cross-functional teams to drive business decisions with Metabase and Excel. Managed datasets for over 500,000 farmers using Metabase, Excel, and Google Sheets. Built dashboards and KPIs to track agricultural, financial, and support metrics. Contributed to an AI-powered farmer hotline, improving access and income for rural farmers. Supported product launches with data insights and designed database structures for new systems. Managed financial and operational datasets for 500,000+ customers, ensuring accuracy in transaction and payment reporting on Metabase. Built dashboards and reports to track credit disbursement, revenue, and support metrics. Contributed to database design for fintech products, supporting audit-ready reporting structures.

Analyzed user behavior data across 50,000+ community members to identify engagement patterns and growth opportunities. Developed KPI dashboard tracking DAU/MAU, retention by cohort, and engagement metrics used by product and growth teams. Used data analysis to identify patterns in token transactions and community sentiment, informing team strategy. Built performance analytics reports for social media optimization, resulting in 5× engagement increase.

Engaged community members across multiple channels. Created content and memes for community growth. Responded to user questions and provided support.