ohbixie

- Managed remittance digital products including Alipay Hong Kong Remittance and a Remittance Mobile App for the Japanese market, supporting cross-border payment services. - Led day-to-day product development and enhancements, including requirements gathering, feature ideation, UI/UX reviews, and product backlog prioritization. - Collaborated closely with engineering, frontend, and management teams to deliver product features from concept through development, testing, and production release. - Translated business and user needs into detailed product requirements, functional specifications, user flows, and product roadmaps for internal and customer-facing applications. - Leveraged customer feedback, product usage metrics, and usability insights to refine product features and drive continuous improvement in user experience. - Led the development of a product metrics dashboard to monitor key performance indicators, enabling data-driven decision-making and product optimization.

- Served as Product Owner for key digital platforms: i-Access Web Portal, i-Access Mobile App, and i-Access Corporate Portal. - Successfully launched the company's investment mobile application, i-Access Mobile. - Managed daily digital product operations, including bug resolution and error handling, ensuring platform stability and user satisfaction. - Collaborated effectively with frontend, engineering, and management teams to ensure seamless project delivery from User Acceptance Testing (UAT) through to production deployment. - Translated user requirements into detailed project scopes, defined product functionalities, designed user flows, and established project roadmaps for internal applications. - Integrated customer feedback, usage metrics, and usability findings into requirements and feature planning, driving continuous product improvement and enhancing user experience.

- Led the redesign of the corporate website (www.aham.com.my), enhancing the company's digital presence. - Developed the company's digital asset library and design system for standardized use by designers and developers. - Collaborated with product, engineering, and management teams on the successful UAT and production launch of the company's agent web application dashboard. - Translated user requirements into style guides, design systems, design patterns, and user interfaces for internal applications. - Incorporated user feedback, usage data, and usability insights into design iterations to optimize user experience.