As a passionate and passionately dedicated Community Manager with over 2 years of Web3 and blockchain experience, I build and nurture dynamic, engaging communities. I have an excellent reputation for developing positive relationships with individuals and fostering a strong feeling of belonging among the members of online communities.
My skills include devising strategic growth plans to expand community membership, generating user engagement, and maintaining an environment of dignity and inclusion across platforms such as Discord, Telegram, and all social media channels. Handling sensitive topics within a community, looking over the content on it, and collaborating with different teams on projects that matter to me are all things I am very comfortable doing.
With a deep understanding of blockchain technologies, crypto projects, and the Web3 ecosystem, I support innovative communities in helping them scale through the delivery of great user experiences. I base every interaction in community events, educational initiatives, and conflict resolution on the principle that every member must be heard and valued.
Experience: 1 year
Yearly salary: $48,000
Hourly rate: $40
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Community Manager
AlphaX 2024 - 2025
• Community Engagement: - Foster relationships with community members across various platforms (e.g., Discord, Telegram, Twitter). - Encourage interaction, discussions, and content creation to build a vibrant community. • Organize and host events, Q&A sessions, or AMAs to keep the community engaged and informed. - Moderation and Conflict Resolution: - Ensure community guidelines are followed by moderating content and interactions.. • Growth and Recruitment: - Develop strategies to attract new members and retain current ones. - Collaborate with marketing teams to create campaigns and promotional efforts that drive community growth. • Feedback and Reporting: - Collect feedback from community members and provide insights to the development or product teams. - Report on community sentiment, engagement metrics, and emerging trends within the community to senior management. • Brand Advocacy: - Serve as the voice and ambassador of the brand within the community, promoting the project's vision and values. - Advocate for the needs of the community to internal teams, ensuring alignment between the community and project goals. • Support and Education: - Provide assistance and guidance to community members on using products, services, or platforms. - Educate community members on new features, updates, and project developments. relations challenges.
Moderator
AlphaX 2023 - 2023
• Monitoring Community Activity: - Keep an eye on conversations across platforms (e.g., Discord, Telegram, forums) to ensure compliance with community rules. - Identify and address inappropriate content, such as spam, offensive language, or harmful behavior. • Enforcing Community Guidelines: - Enforce community rules by issuing warnings, temporary bans, or escalating issues to senior moderators if necessary. - Help maintain a friendly and respectful atmosphere. • Engaging with Members: - Answer questions from community members, providing information about the project or platform. - Encourage positive interaction and engagement within the community. • Reporting Issues: - Report significant issues or trends, such as persistent rule-breaking, to senior moderators or community managers. - Assist in tracking incidents and contributing to community safety efforts. • Supporting Events or Campaigns: - Assist in organizing community events, contests, or discussions to promote engagement. - Help communicate event details to the community.
Head Moderator
AlphaX 2023 - 2023
• Enforcing Community Guidelines: - Ensure that the community guidelines and rules are consistently enforced across all platforms. - Handle serious violations and escalate major issues to community managers or higher-level leadership. • Reporting and Analytics: - Provide regular reports on community activity, moderation efforts, and member behavior. - Analyze trends and suggest improvements to community policies or moderation practices. • Community Engagement and Communication: - Collaborate with the community management team to ensure positive interactions and growth. - Engage directly with community members to foster trust and resolve issues. • Developing and Updating Guidelines: - Contribute to the creation or revision of community guidelines based on feedback and changing needs. - Ensure that all moderators are updated on new guidelines or changes.
Skills
customer-support
moderator
smart-contract
community-manager