omshtamin
Crypto Community & Customer Support Specialist
Web3-focused customer support and community specialist with 5+ years of experience in client communication, sales and operations.
Active in crypto for over 5 years with strong understanding of exchanges, wallets and DeFi platforms. Experienced in supporting users via Telegram, chat platforms and social media, helping with onboarding, problem solving and community engagement.
Skilled in communication, content creation and building strong relationships with users in fast-paced crypto environments. Currently looking for remote opportunities in Web3 support or community roles.
Active in crypto for over 5 years with strong understanding of exchanges, wallets and DeFi platforms. Experienced in supporting users via Telegram, chat platforms and social media, helping with onboarding, problem solving and community engagement.
Skilled in communication, content creation and building strong relationships with users in fast-paced crypto environments. Currently looking for remote opportunities in Web3 support or community roles.
Experience: 5 years
Yearly salary: $30,000
Hourly rate: $20
Nationality: 🇵🇱 Poland
Residency: 🇵🇱 Poland
Experience
Crypto Community & Customer Support Specialist
Self-employed 2025 - 2026
Supported crypto communities through Telegram and social media platforms Answered user questions and provided onboarding guidance Created crypto-related content for X (Twitter) and online communities Monitored market trends and shared relevant insights Helped users with wallets, exchanges and DeFi platforms Maintained active communication and engagement with community members
Recruitment & Client Support Assistant
Polish Language School Pan Profesor 2019 - 2021
Managed the full admission process for students applying to universities in Poland Communicated with universities and applicants to coordinate requirements and deadlines Assisted students with preparing and submitting application documents Provided guidance and support throughout the entire enrollment process Maintained communication with clients via chat, email and messaging platforms Resolved issues related to applications, documentation and admissions Ensured a smooth onboarding process for students entering universities in Poland
Customer Support & Sales Specialist
Hottelecom 2017 - 2022
Provided customer support via chat and messaging platforms Assisted clients with registration, payments and documentation Resolved issues and escalated complex cases Maintained strong client relationships and communication Worked with international clients and handled high-volume requests
Skills
blockchain
communication
community-manager
content-writer
crypto
customer-support
defi
discord
marketing-communication
research
social-media
user acquisition
web3
english
polish
russian
ukrainian