ouretimsheldon

Created web applications using JavaScript and developed backend solutions by working cross functionally to resolve technical issues. Led the implementation of efficient data management solutions with systems integration seamlessly. Provided secure user authentication and role-based access control using Django’s out of the box authentication system. Partnered with a team of diverse backgrounds in order to uncover and solve technical issues in order to arrive at innovative solutions that achieved project objectives.

Helped to lead the digitalization of court records, making information retrieval more efficient and data more accurate. Worked with many units to smooth out technology adoption and trained court staff on how to use the system. Contributed in optimizing data management systems for internal use to play a key role in increasing organizational knowledge. Provided working knowledge of hardware and software customer support. Delivered non-technical end-user training to enhance user proficiency and resolve recurring issues. Demonstrated strong troubleshooting skills for hardware, software, and mobile devices (iOS and Android). Conducted hardware replacements and repairs to ensure optimal device functionality. Supported Windows, iOS, and Android operating systems with technical assistance.