pabloramirez
Highly motivated and results-oriented IT professional with a 22 year strong foundation in technical support and a passion for web 3.0 and blockchain technology. Currently pursuing a career shift into blockchain engineering while actively learning and developing relevant skills with Patrick Collins' Cyfrin Updraft Course.
My background in IT Help Desk (L2/3) has equipped me with exceptional troubleshooting, communication, and problem-solving abilities. Possessing a proven track record of providing exceptional client satisfaction in a fast-paced environment.
To further my technical expertise, I recently completed a Master's program in DevOps, demonstrating my commitment to continuous learning and staying ahead of the technological curve. Additionally, I'm actively studying blockchain fundamentals and development tools to bridge the gap into this exciting field.
I'm eager to leverage my existing skills and enthusiasm for blockchain to contribute to a team building innovative solutions. My resume details my extensive experience and qualifications.
For a more comprehensive look at my background, please see my resume: https://www.linkedin.com/in/pablo-ramirez-7357a2143/
Experience: 11 years
Yearly salary: $62,000
Hourly rate: $30
Nationality: 🇨🇷 Costa Rica
Residency: 🇺🇸 United States
Experience:
| Period | Title | Company |
|---|---|---|
| 2023 - | Global Site Infrastructure Operations | HPE |
| 2016 - 2017 | Audio/Video Technician | Self-Employed |
| 2020 - 2021 | Technical Support Specialist I Bilingual | OneSupport |
| 2015 - 2018 | Low Voltage Technician | Self-Employed |
| 2007 - 2015 | Technical Systems Engineer | Vitas Health |
| 2022 - 2023 | Technical Support Engineer II | UKG |
| 2021 - 2022 | Bilingual Technical Support Consultant | MTX Group |
| 2018 - 2021 | Technical Support Engineer II | Uniform Advantage |
Skills:
blockchain
devops
tech-lead
technical-writer
customer-support
english
spanish