pantellion
Community Moderator
Detail-oriented community moderator and chat engager with extensive experience in fostering engaging online environments. Proven track record of managing vibrant communities, enhancing user interaction, and promoting positive dialogue. Skilled in conflict resolution and adept at implementing strategies that boost user engagement. Passionate about creating inclusive spaces that encourage active participation. Committed to leveraging expertise in community management to drive growth and enhance user experience in a dynamic setting.
Experience: 1 year
Yearly salary: $28,000
Hourly rate: $10
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
COMMUNITY MODERATOR
Berf.Online 2021 - 2024
Managed community interactions by moderating discussions, enforcing guidelines, and fostering a positive environment. Responded to user inquiries, resolved conflicts, and collaborated with team members to enhance community engagement. Monitored feedback to implement improvements and promote a safe, inclusive space for all members.
CHAT ENGAGER
ETF500.Online 2019 - 2020
Engaged with customers through real-time chat to provide prompt assistance and resolve inquiries. Developed rapport with users to enhance their experience, identified their needs, and offered tailored solutions, contributing to increased customer satisfaction and retention. Collaborated with team members to improve chat strategies and performance.
Skills
community-manager
moderator
solidity
english