paosilva92

Managed the company-wide KFX Program, coordinating over 100 employees across all departments and levels, from executives to new joiners. Led weekly steering meetings with senior management and HR to align engagement initiatives with business objectives. Reported directly to executive leadership, presenting progress reports, adoption metrics, and data analysis to inform strategy and resource decisions. Directed the office rebrand, using AI-assisted tools to generate creative concepts to reinforce company culture and visual identity. Implemented Monday.com as the company’s first centralised project management system, overseeing rollout and training for 100+ users and improving task visibility and delivery times by 25%. Redesigned the KFX Program framework using Waterfall and Kanban methodologies to improve planning accuracy, milestone tracking, and budget control. Led the development of an internal chat platform to strengthen collaboration and networking between departments, driving engagement up by 45% within the first quarter. Directed the Dynamic Working initiative, partnering with HR and leadership to introduce flexible work models, resulting in a 35% increase in employee satisfaction survey scores. Collaborated with Finance and Comms to define KPIs, track program impact, and identify cost-saving opportunities, reducing annual engagement spend by 15%.

Supported full-cycle recruitment across Technology, Finance, and Creative divisions, coordinating interview logistics, candidate communication, and stakeholder alignment for 150+ hires annually within EMEA. Created and implemented Standard Operating Procedures (SOPs) to streamline recruiter–coordinator workflows, improving operational consistency and reducing process errors by 25%. Developed an Excel-based recruitment tracking system that consolidated candidate data, progress status, and metrics, cutting administrative workload by 30% and enabling real-time reporting. Led a team of six Talent Coordinators, optimising task distribution and workload balance to improve delivery speed and internal response times by 20%. Collaborated with senior Talent Partners and HR leadership to refine recruitment processes post-COVID, aligning with hybrid work models and improving time-to-hire efficiency. Created and managed the IR35 contractor compliance database, ensuring accurate classification and reducing audit risks by 40%. Enhanced candidate experience by introducing standardised communication templates and interview guides, improving feedback turnaround and satisfaction scores by 25%.