Customer Facing Product Owner/Manager
SaaS - My journey in the SaaS field began long before 2021, witnessing its evolution from more primitive forms into a vital component of traditional project management processes. Recently, I held a pivotal role as a Technical Product Manager for a SaaS product in the fiercely competitive healthcare sector. Understanding our customers' needs was paramount, and I relentlessly strived to exceed their lofty expectations. Collaborating with my team, we crafted a tailored solution for a major client, replacing their antiquated system. By fostering a data-driven culture and facilitating user discovery workshops, we ensured a continuous cycle of improvement. Through our agile approach and rigorous usability testing, I meticulously prioritized valuable features and efficient support, resulting in a product that was not only highly sought-after but also maximized value for our users.
Microbreweries - This chapter of my story began with the creation of a vibrant startup centered around a B2C application for beer enthusiasts. Throughout this endeavor, I assumed responsibility for every facet, from marketing and engineering to UX, branding, and market research. This hands-on experience bestowed upon me invaluable skills in leadership, multitasking, and rapid learning, which ultimately proved invaluable for the following five transformative years within the microbrewery industry.
Digital Marketing and multimedia - This ongoing phase of my career has been punctuated by an unwavering passion for exploration, discovery, and user experience in the realm of technology and creativity. I have consistently sought to push boundaries and seize new opportunities. The idea of enabling users to interact with real-world robots from a simple web page stirred deep excitement within me, as it unveiled unique possibilities for meaningful conversation and engagement. When our project was bestowed with the prestigious Boomerang People's Choice Award, the significance of teamwork and collaboration became abundantly clear, alongside the crucial role played by end-users as valued extensions of our collective vision.
Experience: 7 years
Yearly salary: $135,000
Hourly rate: $70
Nationality: 🇨🇦 Canada
Residency: 🇨🇦 Canada
|2021 - 2022||Technical product manager||Petal|
|2015 - 2020||Head of Operations and Distribution||Mabrasserie|
|2013 - 2015||Founder||Bierkiesser|
|2012 - 2013||Digital Producer||Brad (Now Ogilvy)|
|2010 - 2011||Digital Producer/Product Owner||Atelier V|
|2009 - 2009||Production Manager||Tonik Groupimage (Now &CO)|