pearlkd55

Partnerships & Account Manager | Web3, Fintech & Digital Assets | Driving Revenue, Retention & Strategic Growth

I build and scale partnerships that drive adoption, retention, and long-term growth. 

With 10 years of experience in partnerships and account management across financial services and insurance, I have managed high-value institutional relationships, grown multi-million-cedi accounts, negotiated commercial partnerships, and worked cross-functionally to deliver strong, trust-based and long-term client outcomes. 

I am transitioning into Web3 and digital assets, bringing a client-success and ecosystem-growth mindset to blockchain-enabled products and fintech platforms. I work best with teams that value execution, clarity, and long-term value creation.

I am seeking roles in Web3 partnerships, business development, account management, or customer success, where I can help scale adoption, improve retention, and support sustainable growth. 


Experience: 10 years

Yearly salary: $30,000

Hourly rate: $20

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Account Executive - Strategic Partnerships & Client Relations
Turaco Inclusive Ghana Ltd (formerly MicroEnsure Ghana Ltd)
2014 - 2024
1. Managed and grew long-term institutional partnerships, achieving a 95% retention rate over 10 years. 2. Managed high-value accounts generating GHS 2M+ annually, serving as primary relationship and escalation lead. 3. Executed upselling and account growth strategies, increasing monthly revenue by 30%. 4. Collaborated with product, operations, underwriting, and claims teams to resolve partner issues and improve service delivery. 5. Negotiated commercial terms, delivering up to 10% cost efficiencies, while maintaining customer satisfaction. 6. Led partner onboarding, training, and product education sessions to improve adoption and engagement.
Marketing Officer - Client Acquisition & Growth
Inter Maritime Services Ltd
2012 - 2014
1. Prospected and onboarded new clients, contributing to 70% growth in sales and revenue. 2. Improved customer retention by 50% through proactive engagement and relationship management. 3. Maintained customer databases and analysed data to identify new markets. 4. Organised customer workshops and training programmes to improve product understanding and loyalty.

Skills

account-manager
admin
business-development
communications
crm
customer-service
customer-success
customer-support
data-entry
growth
marketing
partnership
work-from-home
english