peeng

Payment System Process Support Agent At Softswiss

Hi!
Right now I'm working in iGaming industry with payment systems as support agent.
I work with crypto, bank, card, e-wallet and voucher methods. I'm analysing acceptance rate and work with failed\stuck payments.
Previously I worked as part-time project manager\game designer in gamedev, had experience of project localization from Russian to English (not just translating).
I've led the project to the release (we gave it to the publishers more than a year ago) with team of 15 people.

Also I had experience in B2B arbitrage for half a year in 2022.

I don't have a degree, but I've studied in 2 technical universities in Saint Petersburg, both are related to math and programming.

I'm a quick learner and have great communication skills with technical\analysis mindset included, my English level is B2 or higher.

Feel free to contact me.


Experience: 1 year

Yearly salary: $24,000

Hourly rate: $15

Nationality: 🌏 Remote

Residency: 🌏 Remote

Experience:

Period Title Company
2020 - 2024 project manager Magiz Hazard
2024 - 2025 PSP support agent Softswiss

Skills:

3d
full-time
jira
project-manager
remote
customer-support
english
russian