phileski

I’m a dedicated and empathetic Customer Care Officer with over 3 years of experience in delivering exceptional customer support across digital platforms. I specialize in resolving issues efficiently, communicating clearly, and creating positive customer experiences in fast-paced, tech-driven environments.

With a strong background in online support and a growing passion for blockchain and cryptocurrency, I’m actively seeking a remote opportunity where I can combine my customer service expertise with my interest in Web3 technologies. I’m quick to learn new platforms, confident using CRM tools, and capable of guiding users through both simple and technical inquiries with patience and precision.

Whether it’s helping a first-time wallet user, walking someone through a DeFi platform, or diffusing a high-pressure situation, I thrive on making people feel heard, respected, and supported—no matter where they are in the world.