philipuselangv

Implemented and configured IBMAS400 server products,ensuring seamless integration with existing infrastructure and alignment with business requirements. Performed advanced troubleshooting and root cause analysis to resolve complex technicalissues. Provided 24/7 expert support to end-users, resolving critical issues promptly and achieving user satisfaction ratings. Provided High Availability(HA) and Disaster Recovery(DR) strategies for IBMAS400 systems, reducing downtime and ensuring business continuity.

Create, execute and evaluate user acceptancetesting. Collaborate with product, design, and engineering team to create detailed, comprehensive, and well-structured test plans andtest cases. Assist engineers in creating and executing test plans independently (both hardware and software). Collaborate with QA team to track, identify, and record the issues found in the system.

Led the installation process of ultrasonography equipment, ensuring propersetup, calibration, and integration into healthcarefacilities. Conducted routine maintenance to sustain optimal performance, collaborating with technical teams and adhering to manufacturer guidelines. Identified and resolved technical issues with ultrasonography equipment promptly, employing a systematic troubleshooting approach to minimize downtime. Collaborated with technical support teams and manufacturers to address complex issues and implementeffective solutions. Generated detailed performancereports for ultrasonography equipment, documenting key metrics, maintenanceactivities, and any required repairs. Provided regular updates to relevant stakeholders, offering insights into equipment functionality and potential areas for improvement. Conducted comprehensive training sessions for healthcare personnel on the proper care, usage, and safety protocols related to ultrasonography equipment.

Collaborated with various stakeholders, including hospital administrators, technicians, and suppliers, to ensure project success. Monitored and reported project progress, identifying and resolving any issues to maintain project timelines and quality standards. Adhered to safety protocols and industry regulations during all project phases to ensure a secure working environment. Developed and maintained strong working relationships with clients, fostering a positive and collaborative project experience.