philosa2002

Senior Product Manager

I am an accomplished Product Manager with over a decade of experience driving innovation and delivering customer-centric solutions in the fintech, blockchain, and SaaS industries. My expertise lies in leading cross-functional teams to develop and launch impactful products that align with business objectives and exceed user expectations.

Throughout my career, I have successfully managed the full product lifecycle for diverse portfolios, including launching RockWallet, a self-custody crypto wallet enabling secure storage, buying, and selling of digital assets. At Standard Bank, I managed a portfolio serving over 10,000 merchants, optimizing operational workflows and enhancing customer experiences through strategic product development.

Key Highlights:

  • Proven expertise in product strategy, roadmapping, and execution, delivering high-quality solutions on time and within budget.
  • Extensive experience with enterprise B2B products, leading stakeholder engagement, and aligning technical teams with business objectives.
  • Strong foundation in Agile methodologies, leveraging tools like Jira and Confluence to streamline processes and improve delivery timelines.
  • Adept at gathering and analyzing user data to drive insights, refine products, and increase customer satisfaction.
  • Deep knowledge of blockchain technology, including compliance and regulatory considerations for crypto products.

I thrive at the intersection of technology and business, leveraging my analytical skills, customer-first mindset, and technical acumen to deliver value-driven products. I am passionate about building scalable solutions that solve real-world problems and empower businesses to achieve measurable growth.


Experience: 11 years

Yearly salary: $120,000

Hourly rate: $90

Nationality: 🇨🇦 Canada

Residency: 🇨🇦 Canada


Experience

Business System Analyst - Solution Delivery
Numeris
2019 - 2021
Led the business system analysis team, guiding best practices, technical documentation, and business process reengineering to enhance efficiency. Acted as the key intermediary between commercial, technology, and executive stakeholders to align project objectives and deliverables.
Country Manager – Merchant Physical devices
Standard Bank Group
2015 - 2019
Directed the implementation of a web and mobile-based enterprise resource management platform for merchants, automating processes and improving operational efficiency. Led a team of over 320 cross-functional reports, managing product development for digital clients and ensuring seamless delivery.
Product Manager
Standard Bank Group
2013 - 2015
Managed the introduction of automated processes, resulting in a 25% MoM increase in product adoption. Acquired strategic partners in telecom and cable television industries, expanding product offerings and market reach.
Strategic Product Manager – Strategic Products and Projects
InterSwitch Group
2011 - 2013
Managed key client relationships in financial services, aviation, and cable TV industries, resulting in a $3.9 million increase in portfolio revenue. Developed a 3-year strategic plan across partners, driving a 10% YoY revenue increase.
Head, Product and Operations Manager
InterSwitch Group
2006 - 2011
Established the Payment Devices department, leading the deployment of enterprise applications across 150 locations. Implemented a release management methodology and automated notifications, enhancing service uptime and reliability.

Skills

analyst
blockchain
business-development
customer-success
product-manager
english