pitt1890

Sustain compliance while performing tasks that are contracted by VITA (Virginia Information Technology Agency) and other various governed agencies within the state of Virginia. Principal source for security concerns and improvement opportunities on Xerox equipment. Provide analytics and reporting to internal and external customers. Ensures the implementation and documentation for the Incident Response (IRP) and Disaster Recovery (DR) protocols are enforced. Monitor and operate Xerox remote monitoring and configuration management tools. Examine and manage Xerox printer firmware and work through change management processes. Provides OJT to newly assigned personnel for onboarding and efficiency to access numerous systems for Xerox personnel and technicians. Build relationships with key customer resources and vendors/partners. Revise security documentation such as SSP (System Security Procedures), and SOPs (Standard Operating Procedures) based on FEDRAMP, NIST, and SEC 5XX guidance and compliance standards. Manages and coordinates the resolution of security incidents through the implementation of remedies. Analyze incidents to identify trends and potential problem areas to minimize threats to improve sustainable operational improvements.

Video Teleconferencing/Streaming Video Specialist who performs technical duties related to administration and end-user support for VTC infrastructure, endpoint devices, and video streaming. Experience with Cisco Video Teleconferencing Architecture to include infrastructure equipment configuration and dial plan infrastructure. Infrastructure equipment to include Cisco Meeting Server (CMS), Expressway-C/E, MCUs, VCS Control, VCS Expressway, and Cisco Telepresence Management System (TMS). Remotely troubleshoot VTC units located at various sites around the country. Use TMS software to set up and configure Video Teleconference units, upgrade phone books, push configurations, and upgrade firmware. Perform required maintenance of all VTC equipment including patching, upgrades, and STIG. Development Enterprise Change Requests (ECRs) and Standard Operating Procedures (SOPs) for VTC equipment. Configure and install Cisco Equipment (Expressways, Codian MCU, TMS, Cisco Meeting Server, and VTC Units. Consults with clients and internal engineering groups to create and/or review requirements, functional specifications, detailed designs, and assist in the scheduling to include planning, coordinating, and operation VTC equipment. Provide support for all hardware and software-related requirements for various VTC sites, including room-based VTC systems and desktop VTC units.

Installed Category 3, Category 5e, Category 6, Category 6A, and Fiber Optic Structured Cable Distribution Systems. Removed abandoned cables on site. Installed faceplates, jacks, cable, fire-stopping systems, pathways, forming, dressing, labeling, and testing to industry standards. Terminated RJ-45 connectors, 110 style jacks, coaxial connectors, fiber optic connectors both crimp and polish. Test copper and fiber optic cables to required standards utilizing cable testers. Installed in the installation of paging systems. Familiar with industry standards including ANSI, EIA/TIA, NFPA, and local and National Electrical Code. Submitted daily timecards, assisted in the inventory of job site materials, and inspection of tools. Registered with the Department of Criminal Justice Services for Private Security Service.

Accountable for over $500,000 worth of equipment with 0% loss or damage. Revised the company SOP (Standard Operating Procedures) improving overall operation quality. Successfully installed, terminated, maintained, and repaired cable network infrastructures for military installations to include Cat 5/6 UTP and fiber optic cable in accordance with BICSI standards. Supervised, installed, operated, and performed unit-level maintenance on multi-channel line-of-site, communications security (COMSEC) devices, and associated equipment resulting in 90% mission readiness. Trained 10 Iraqi soldiers on fiber optic termination, techniques, troubleshooting, and preventative maintenance. Trained and lead team members on numerous assignments completing tasks sufficiently while responsible for over $100,000 worth of equipment. Instructed, supervised, and evaluated the performance of 20 personnel earning respect and confidence as their team leader from superiors and employees alike. Managed and maintained communication workshops receiving exceptional ratings from a supervisor.