PlutoCrypt
Community Manager/Moderator
Community Engagement KIP Protocol January 2024 to Present
Core Contributor/Assistant Community Moderator- Orderly Network September 2022 to Present
community moderator is a key player in maintaining a positive and thriving online environment within an organization. Situated within the community management or support team, their primary responsibility is to oversee user interactions and ensure adherence to community guidelines. The overall goal of the job is to create a welcoming and respectful space for community members. Key aspects of a community moderator's role:
Content Monitoring: Regularly review user-generated content, including posts, comments, and discussions, to ensure compliance with community guidelines. Identify and address inappropriate or harmful content promptly.
User Engagement: Actively engage with community members by responding to inquiries, providing assistance, and fostering positive interactions. Encourage and facilitate discussions that contribute to a vibrant and supportive community.
Enforcement of Guidelines: Enforce community guidelines consistently and fairly, taking appropriate action against users who violate the rules. Communicate and educate community members about guidelines to promote a shared understanding. Conflict
Resolution: Mediate and resolve conflicts within the community diplomatically, promoting a harmonious environment. Address user concerns and complaints in a timely and constructive manner. Organizational Fit: Community moderators are typically part of the community management or customer support team within an organization. They collaborate with other community moderators, community managers, and support staff to ensure a cohesive and effective approach to community management.
Overall Goal: The overarching goal of a community moderator is to foster a positive and inclusive online community.Ensure a safe and respectful environment for all members by monitoring content, engaging with users, and upholding community guidelines. Contribute to the overall success of the organization by maintaining a positive online reputation and encouraging user participation. In summary, a community moderator is a frontline guardian of online community dynamics, working to create a space where users feel respected, supported, and encouraged to actively participate. Their role is crucial in shaping the overall community culture and enhancing the organization's online presence.
Community Engagement Intern- N-Gage Network - Nigeria May 2021 to Present
Community Engagement Specialist- Laddder_top NFT June 2022 to August 2023
A community engager plays a crucial role within an organization, acting as a liaison between the company and its community or target audience. Their primary responsibility is to foster positive relationships, enhance communication, and build a sense of belonging among community members. This role is particularly prevalent in various sectors, including non-profits, businesses, government agencies, and online communities. Key responsibilities of a community engager may include: Communication Facilitation: Act as a bridge between the organization and the community, ensuring clear and effective communication. Disseminate information about the organization's activities, initiatives, and updates to the community. Relationship Building: Cultivate and maintain strong relationships with community members, stakeholders, and partners. Identify key influencers and engage with them to amplify the organization's message. Feedback Collection: Gather feedback from the community to understand their needs, concerns, and suggestions. Provide insights to the organization based on community feedback for continuous improvement. Event Coordination: Plan and organize events, both online and offline, to bring the community together and foster a sense of unity. Coordinate workshops, webinars, or meet-ups to facilitate direct interaction between the organization and community members. Content Creation and Curation: Develop and share relevant content to keep the community informed and engaged. Curate user-generated content and showcase community achievements. Conflict Resolution: Address and resolve conflicts within the community promptly and diplomatically. Act as a mediator between different community members to maintain a positive atmosphere.
Experience: 2 years
Yearly salary: $50,000
Hourly rate: $70
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience:
Period | Title | Company |
---|---|---|
2022 - 2024 | Core Contributor | Orderly Network |
2021 - 2023 | Community Engagement | Ladder_top NFT |
2021 - 2022 | Community Engagement intern | N-Gage Network |
2024 - | Community Engagement | KIP Protocol |
Skills: