poonamagarwal

Dev Ops Engineer

I’m a DevOps leader who never met a messy CI/CD pipeline I didn’t want to tame.

Over the last decade I’ve lived and breathed infrastructure — from provisioning and container orchestration to configuration management and observability — helping teams build resilient, scalable systems instead of brittle ones. I’ve worn many hats: engineer, mentor, coach, problem solver, and that one person who gets paged at 2 AM (and actually enjoys fixing the root cause, not just silencing the alert).

I thrive at the intersection of technology and people — scaling platforms and enabling teams to grow with them. Whether it’s Kubernetes automation, Terraform modules, developer experience improvements, or transforming how teams deliver software, I bring a practical, outcome-first mindset. I believe great DevOps isn’t about the tools — it’s about removing friction, empowering engineers, and continuously improving.

Outside of keyboards and terminals, I’m known to explain complex tech in plain language — a skill I’ve used coaching hundreds of engineers and leaders to think bigger, move faster, and build better.


Experience: 6 years

Yearly salary: $80,000

Hourly rate: $0

Nationality: 🇮🇳 India

Residency: 🇮🇳 India


Experience

Sr. Cloud Engineer
Accion Labs Pvt. Ltd.
2023 - 2024
Cloud Modernization and Observability through Containerization and Centralized Telemetry. Delivered a centralized observability platform that improved visibility by 60%. Built a unified ELK data lake (ECS + Terraform + Ansible) handling telemetry from 20+ systems. Enhanced Elasticsearch performance through deep infrastructure tuning, dropping latency by 35% and improving cluster stability. Secured observability access with SAML-based authentication, eliminating unauthorized access risk.
Independent Consultant
Freelancer
2021 - 2023
DevOps Transformation and Mentorship through Hands-on Training and Real-world Automation. Delivered enterprise-grade DevOps consulting and hands-on training, improving adoption speed by 40% and upskilling 300+ professionals. Built a full-fledged DevOps learning ecosystem with structured labs, automation projects, CI/CD pipelines, and real-world simulation modules, improving job readiness by 60%.
Senior Software Engineer
Wissen Technologies
2020 - 2021
Building Cloud-Native APIs and Modernizing Deployments with Golang and Kubernetes. Containerized and optimized Node.js services using Docker, cutting deployment failures by 50% and accelerating release cycles. Implemented New Relic APM, infrastructure monitoring, and alerting, boosting observability coverage by 60% and reducing production incident impact. Addressed and resolved P1/P2 customer issues with deep debugging and performance analysis, improving customer satisfaction and reducing recurrence by 40%.
Senior Software Engineer
GlobalLogic India Pvt. Ltd.
2016 - 2017
Scalable and Cost-Optimized Cloud Workflows for Real-Time Applications. Improved operation of the Jio Chat pre-production ecosystem by resolving developers' issues on time, thereby reducing the error rate in production systems. Enhanced application performance by optimizing Nginx caching/serving logic, reducing latency by ~25%.
DevOps Engineer
Knowlarity Communications
2015 - 2016
Achieved 99.99% Uptime and Data Transparency through Cloud Automation. Delivered 99.99% uptime for cloud telephony workloads by automating infrastructure, optimizing databases, and improving observability. Improved deployment cycles of the company's website from once a year to once a week. Strengthened AWS architecture (Route53, VPC, subnets, EC2, RDS) to ensure high availability and redundancy. Created Python + D3.js analytics dashboards that enabled a 40% faster analysis of call metrics.
Project Engineer
Wipro Technologies
2013 - 2015
Transformed Data Insights and Product Functionality through Engineering and Reverse Analysis. Built XML→Excel transformation modules in Java that cut reporting time by 60%. Reverse-engineered demographic data to uncover patterns used for refining product features and strategy. Assessed Big Data platforms for scalability, influencing early adoption decisions for next-generation analytics.

Skills

python
devops
english