positivedaily

Hi I am Dedicated to customer satisfaction thru Customer Support with 17 years of experience in providing exceptional customer service through personal approach or email, chat, and phone inbound or outbound call. Skilled in troubleshooting, problem-solving, and ensuring customer satisfaction. Strong ability to multitask, communicate effectively, and maintain professionalism in high-pressure environments. 

1.Provide customer support via email, chat, and phone, ensuring a seamless customer experience.

2.Troubleshoot customer issues efficiently and escalate complex problems to the appropriate department.

3.Maintain a good relationship with clients.

4.Document customer interactions, feedback, and resolutions.

5.Assist in improving processes by identifying customer problems, pains and suggesting solutions.