As a versatile professional with a multifaceted skill set, I bring a unique blend of expertise in Virtual Assistance, Accounting/Bookkeeping/Payroll, Customer Success Management, Website Design, Graphic Design, and Digital Marketing. My diverse background allows me to offer comprehensive solutions tailored to meet the dynamic needs of modern businesses.
Virtual Assistance:
With a strong foundation in client relationship management, organizational skills, and attention to detail, I excel at managing administrative tasks, coordinating schedules, and ensuring smooth operations. My goal is to enhance productivity and efficiency, enabling businesses to focus on their core objectives.
Accountant/Bookkeeper/Payroll Specialist:
I possess extensive experience in financial management, including bookkeeping, payroll processing, and accounting with a B.Sc in Accountancy. My analytical skills and precision ensure accurate financial reporting and compliance, providing businesses with the insights needed for informed decision-making.
Customer Success Manager:
As a Customer Success Manager, I am dedicated to fostering strong client relationships and ensuring customer satisfaction. My proactive approach to addressing client needs and delivering exceptional service has consistently resulted in high retention rates and positive feedback.
Website Designer:
My expertise in website design encompasses creating user-friendly, visually appealing, and functional websites. I am proficient in various web development tools and platforms, ensuring that the websites I design meet the latest industry standards and provide an optimal user experience.
Graphic Designer:
Creativity and attention to detail define my work as a Graphic Designer. I have a keen eye for aesthetics and a deep understanding of visual communication, which allows me to create compelling graphics that effectively convey messages and enhance brand identity.
Digital Marketer:
In the realm of Digital Marketing, I specialize in developing and executing strategies that drive online engagement and growth. From social media campaigns to SEO and content marketing, I utilize a data-driven approach to maximize reach and impact.
I am passionate about leveraging my diverse skill set to contribute to the success of the organizations I work with. My commitment to excellence and continuous learning drives me to stay updated with the latest trends and best practices in each of these fields. I look forward to connecting with like-minded professionals and exploring opportunities to collaborate.
Experience: 11 years
Yearly salary: $120,000
Hourly rate: $25
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Virtual Assistant
Clients 2023 - 2025
- Handled an average of 50+ emails daily, achieving a 100% response rate within 24 hours. Ensured inbox organization, priority categorization and follow-up tracking, eliminating missed opportunities. - Coordinated and managed up to 25 appointments and meetings per week, ensuring zero scheduling conflicts and optimizing client availability by 30%. I integrated time zone management for seamless global coordination. - Facilitated client interactions via email, phone and messaging platforms with 100% satisfaction rate in client feedback. I provided timely updates, addressed concerns and built strong professional relationships. - I Managed social media accounts with 20% growth in engagement over two months. Created and scheduled content across platforms (LinkedIn, Instagram, Facebook) responding to audience interactions and inquiries promptly.
Operations Manager
Jahmeh Development Corporation, Abuja, Nigeria 2017 - 2022
Delegated responsibilities and supervised business operations, Assisted in hiring, training, motivating and coaching employees, assessed employee performance and provided helpful feedback and training opportunities, Resolved conflicts or complaints from customers and employees, Monitored store activity and ensured it was properly provisioned and staffed, Analyzed information and processes and developed more effective or efficient processes and strategies, Established and achieved business and profit objectives alongside other executives, Maintained a clean, tidy business, ensuring that signage and displays are attractive, Generated reports and presented information to the CEO and other executives, Ensured staff members follow company policies and procedures.
Web Developer
Global Alliance For Universal Health Coverage In Africa, Abuja, Nigeria 2016 - 2017
Developed and deployed eight (8) of the organization’s websites, Wrote codes in PHP and JavaScript programming and scripting languages, Planned and developed new web applications, Designed the architecture of the components of our web applications, Decided on the best technologies and languages for our web projects, Tested our sites and applications in different browsers and environments, Solved email communication problem of the organization.
Administrative/Logistics Officer
The Hillside School, Abuja, Nigeria 2014 - 2015
Managed the school’s documents by sorting, filing and delivering office memos, mail or other documents, Greeted customers when they entered the building and extended assistance when necessary, Coordinated travel arrangements for company executives by booking flights, hotels or car rentals, Prepared reports to help track school expenses and budgets, Supported the school’s executives with administrative tasks such as photocopying, scanning and printing.
System/Network Engineer
Circum Technologies Limited, Abuja, Nigeria 2010 - 2013
Designed of specialized hardware and software solutions to meet specific clients’ requirements or needs, Deployment of specialized hardware and software solutions to meet specific clients’ requirements or needs.
Accountant
Allenworld Creation Inc. Enugu, Nigeria 2006 - 2010
I kept track of the flow of funds, Managing Bank transactions, Preparation of payrolls, Oversaw accounts staff, Evaluated and monitored financial information systems and recommend improvements where needed.
Skills
graphic-designer
social-media
video-creator
virtual-assistant
operations