quinten
Customer Success | Account Management | Revenue Operations | Saa S & Tech
Results-driven professional with $250K+ in revenue managed, 150+ contracts administered, and a consistent track record of cross-functional client alignment. Background in entertainment tech, healthcare ops, and the US Navy. Skilled in CRM workflows, deal tracking, client onboarding, and data-driven retention strategies. Seeking customer success, account management, or sales roles in SaaS and tech.
Experience: 2 years
Yearly salary: $80,000
Hourly rate: $0
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience
Veteran Educational Advisor (Customer Success)
San Diego City College 2022 - 2023
Managed portfolio of 100+ veteran clients through VA benefits onboarding, eligibility verification, and compliance tracking — maintaining 100% documentation accuracy. Proactively resolved client issues across academic and administrative teams, reducing processing delays and improving the overall client experience. Coordinated workshops and group information sessions on VA benefits, translating complex federal policy into clear, actionable guidance for diverse client needs.
Hospital Corpsman 3rd Class (E-4)
United States Navy 2018 - 2022
Led 10-person team managing high-volume confidential records, achieving 100% compliance with U.S. Navy documentation standards in a regulated environment. Coordinated cross-functional medical operations and insurance workflows; supported rapid-response COVID-19 logistics requiring real-time data tracking and reporting accuracy. Earned reputation for composure and accountability under pressure — core competencies directly transferable to enterprise customer success and quota-carrying sales roles.
Skills
admin
customer-service
customer-success
project-manager
sales
customer-support
english