raeven

Led end-to-end implementation of BI projects, Tableau Server, and ETL solutions, ensuring delivery within scope, time, and budget (triple constraint). Managed project planning, resource allocation, timeline tracking, risk assessments, and stakeholder communication. Supervised ETL workflows and dashboard development, ensuring alignment with business goals and data quality standards. Acted as a bridge between technical teams (developers, data engineers, QA) and clients to ensure smooth execution and communication. Engaged directly with clients to gather business and data requirements, translate them into technical deliverables, and ensure expectation alignment. Prepared key documentation including BRD, TSD, FSD, and user manuals; facilitated UAT processes and end-user training. Provided post-implementation support and maintenance to ensure stable system performance and SLA compliance. Implement Agile/Scrum methodology in managing backlogs, sprint planning, reviews, and retrospectives. Assist in the preparation of monthly reports for the management team.

Managed end-to-end IT project lifecycle—from initiation to closing—ensuring on-time delivery and alignment with SLA standards. Coordinated cross-functional teams (developers, QA, analysts) and stakeholders, facilitating Agile processes including sprint planning, stand-ups, and retrospectives. Conducted business needs analysis and provided system/software-based technical solutions. Supported QA processes by executing manual and automated testing (functional, regression, system validation), and maintaining test documentation. Assisted User Acceptance Testing (UAT) by preparing test scenarios, collaborating with users, and ensuring alignment with acceptance criteria. Prepared comprehensive documentation including project reports, SOPs, user guides, and bug repor ts. Acted as a bridge between technical and non-technical teams to ensure clear communication and requirement alignment. Handled post-implementation support to resolve technical issues and maintain system stability. Assist in the preparation of daily and monthly reports for the management team. Performed data validation to ensure data accuracy and integrity during system implementation and migration.

Led system/application deployment and configuration on client environments, ensuring alignment with infrastructure and SLA standards. Conducted business needs analysis and provided tailored technical solutions, including FSD, BRD and TSD documentation. Managed system integration with third-party platforms (e.g., ERP, Accurate, SAP) in coordination with internal development teams. Facilitated UAT by preparing test scenarios, guiding clients through testing phases, and delivering user training and documentation. Provided post-implementation support and maintenance to resolve technical issues and ensure system stability. Coordinated between internal teams and clients, managing project timelines, reporting progress, and ensuring smooth delivery. Performed data validation to ensure data accuracy and integrity during system implementation and migration. Assist in the preparation of daily and monthly reports for the management team.

Conducted performance analysis on key banking metrics (loan growth, NPL, profitability) and provided strategic recommendations to improve business efficiency and outcomes. Designed and implemented business development strategies, contributed to the Bank’s Business Plan (RBB), and supported organizational transformation initiatives. Managed strategic partnerships with cooperatives, MSMEs, and other stakeholders, including proposal development, negotiations, and onboarding processes. Supported digital transformation projects such as core banking systems, mobile banking, and agent-based banking through cross-functional collaboration. Created branding and promotional content including pitch decks, social media posts, brochures, and videos for awareness campaigns and partner training. Conducted market research and competitor analysis to inform product development and localized go-to-market strategies. Participated in change and project management initiatives including staff training and system integration across departments. Assist in the preparation of daily and monthly reports for the management team.