rakeshkm01

Business Operations Manager

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With a year's experience in Web3, NFT Marketplace operations and strategic partnerships, I have successfully led blockchain integrations, optimized financial workflows, and contributed to DeFi adoption.

In my recent role as Partnerships & Operations Lead at Polytrade, I managed relationships with blockchain projects, facilitated tokenized Real World Asset listings and streamlined operational workflows. 

Prior to that, I have held key positions in trade finance operations across global financial institutions, including Riqueza Factex Pte Ltd, Deutsche Bank, Woori Bank and The Royal Bank of Scotland N.V..

My expertise spans across:

✅ Web3 Partnerships

✅ Blockchain & DeFi Solutions

✅ RWA Tokenization

✅ NFT Marketplace Business Operations 

✅ Smart Contract Integration

✅ Data Management & Analysis | Excel

✅ Process Automation

Experience: 11 years

Yearly salary: $36,000

Hourly rate: $20

Nationality: 🇮🇳 India

Residency: 🇮🇳 India

Experience

Partnerships & Operations Lead
Polytrade
2024 - 2025
Coordinated and maintained relationships with blockchain projects/protocols for listing tokenized Real World Assets in the Marketplace. Led initiatives for assessment of protocol eligibility before listing. Managed the operational aspects of the listing process to ensure seamless execution. Drafted and implemented numerous SOPs to streamline operational efficiency. Collaborated with Tech & Product teams to test and optimize platform features. Maintained business & operational MIS reports, providing critical insights to the Top Management.
Operations Lead
Riqueza Factex Pte Ltd
2022 - 2023
Managed trade finance transactions and optimized financial workflows. Conducted root cause analyses, identifying and resolving inefficiencies. Provided high-level client support, improving relationships. Ensured regulatory compliance in invoice factoring transactions. Designed and implemented SOPs to enhance operational efficiency.
Assistant Manager, Trade Finance
Deutsche Bank AG
2019 - 2022
Facilitated trade finance transactions such as Issuance of LCs, Bank Guarantees, and invoice discounting. Ensured regulatory compliance & risk controls. Led process improvements to enhance operational efficiency. Worked with treasury, product, and business teams to streamline approvals for financial transactions. Provided client service solutions, handling queries and resolving issues efficiently. Conducted preliminary assessment on transactional documents. Assisted in mentoring team members and provided training on trade finance products.
Assistant Manager, Trade Finance
Woori Bank
2018 - 2018
Managed trade finance operations and financial instruments issuance. Led client onboarding & compliance processes. Liaised with clients and internal stakeholders to facilitate transactions efficiently. Conducted regulatory compliance checks to ensure adherence to banking policies. Handled internal and external audits, providing necessary documentation and reports.
Assistant Manager, Corporate & Service Delivery
Yes Bank Ltd
2016 - 2018
Processed Letters of Credit & Bill Discounting. Conducted risk assessments and ensured regulatory compliance. Provided client support, resolving queries related to trade finance transactions. Supervised day-to-day operations to meet performance, quality, and service expectations. Assisted in cross-functional training, helping employees understand trade finance mechanisms.
Officer, Global Transaction Services
The Royal Bank of Scotland NV
2013 - 2016
Assisted in trade operations, document scrutiny, and compliance. Streamlined operational processes to improve efficiency. Processed import and export bills under LCs and collections. Conducted client communication, assisting in resolving trade finance-related issues. Maintained compliance with internal banking policies and regulatory standards.

Skills

blockchain
compliance
defi
nft
operations
partnership
smart-contract
tokenization
treasury
web3
customer-support
english
hindi
malayalam
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