renoirdrafts

Web3 & Saa S • Front End Dev • Qa Engineer

Professional with 5+ years of experience in Agile software development, including 3 years as a Front-End Developer and 2 years as a QA Engineer, primarily within crypto, trading, and blockchain projects for Malaysia- and Singapore. Experienced in delivering live product demonstrations, supporting enterprise client onboarding, and collaborating closely with cross-functional teams to ensure successful product adoption and delivery. Proven ability to work effectively with multicultural teams across diverse regions, both through on-site collaboration in Malaysia and remote international environments, demonstrating strong communication, adaptability, and stakeholder management skills.

Experience: 3 years

Yearly salary: $28,000

Hourly rate: $15

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

QA Engineer & Customer Success Manager
VisionTech Pte. Ltd.
2022 - 2024
Member of VisionTech delivery team. Delivered live product demonstrations and onboarding walkthroughs to enterprise clients via Google Meet, driving successful product adoption across CEX, KYC, and e-commerce platforms. Produced recorded product walkthrough videos for client self-service onboarding, reducing repetitive support queries. Collaborated directly with product managers and developers to surface client feedback, track defects via GitHub Issues, and ensure sprint priorities reflected real customer needs. Designed and executed comprehensive test plans and test cases for Web3 products including token presale platforms, CEX, and KYC systems. Recognised with Best rising star award for outstanding performance and contribution across multiple project roles.
Front-End Developer
Deriv.com (4X Software)
2020 - 2022
Member of Deriv front-end team. Developed and maintained features for a high-traffic React.js static website using Agile methodology. Collaborated with UI/UX team to implement pixel-perfect Figma designs with responsive web design standards. Led internationalisation efforts using Crowdin, implementing multi-language support across the platform. Served as Release Manager, overseeing GitHub release process and coordinating deployment cycles.
Front-End Developer
Fusionex Sdn Bhd
2019 - 2020
Member of GIANT front-end team. Built and maintained features for the Fusionex GIANT big data application using Vue.js and C#. Developed a Kanban-style flight management system for AirAsia using Angular 8, Node.js, and Firebase.
Content Moderator - Indonesian Market Analyst
Accenture
2018 - 2019
Member of Indonesian Team. Conducted weekly stakeholder meetings with client from a major global social media company. Supported SME productivity improvement initiatives, achieving top performance recognition. Help to train AI for making decision based on accepted criterias. Awarded Top performer certificate for exceeding productivity and quality benchmarks.

Skills

customer-service
customer-success
customer-support
front-end
project-manager
quality-assurance
english