reyajie
Lawgraduate
Lawgraduate with managerial experience in operations, outlet management, and marketing. Skilled in analytical thinking, marketing strategy, and leadership to effectively manage teams and strengthen brand awareness. Experienced in designing and executing both digital and offline campaigns while building strong collaborations with business partners. Results-oriented, highly adaptable to changes, and effective in communication. Accustomed to working under tight deadlines while maintaining quality standards in diverse situations. Strong interest in creative business development and digital-based marketing innovation.
Experience: 5 years
Yearly salary: $50,000
Hourly rate: $20
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Outlet Manager
Capella Cafe 2021 - 2023
Oversaw full outlet operations including staff management, inventory, and customer service to ensure satisfaction aligned with company standards. Developed and implemented creative promotional strategies, both internally and externally, to boost product attractiveness and drive sales growth. Evaluated customer needs and proposed innovative solutions to maintain consistent, high-quality, customer-focused services. Monitored outlet financial reports daily, weekly, and monthly to ensure profitability and cost efficiency targets were achieved.
Operations Manage
Zocco Coffee 2019 - 2021
Supervised overall café operations covering customer service, stock management, cleanliness, and comfort of service areas. Trained and mentored staff to improve team performance, service quality, and compliance with company operational standards. Designed efficiency strategies, menu innovations, and promotional programs to increase customer loyalty and expand market reach. Accountable for achieving sales targets, revenue growth, and customer satisfaction through continuous evaluation and service improvement.
Skills
marketing
english