reyhan12

Operational Manager

Bachelor of Business Management graduate from Telkom University with 3 years of experience as an Operational Manager in the hospitality industry. Expert in ensuring smooth daily operations, optimizing efficiency, and leading teams to achieve performance targets. Interested to contribute and grow in an innovative and dynamic environment, with a focus on improving profitability and customer satisfaction through digital and analytical solutions.


Experience: 3 years

Yearly salary: $12,000

Hourly rate: $15

Nationality: 🇮🇩 Indonesia

Residency: 🇮🇩 Indonesia


Experience

Segment Commercial and Tourism
PT Telkom Indonesia Tbk
2022 - 2022
Prepare quotation letters for clients such as HUNIANAJA.ID, PT JAYA PEMBANGUNAN ANCOL TBK. and PT INDOCEMENT TUNGGAL PRAKASA TBK, supporting the sales process. Developed a deep understanding of the commercial and tourism segments through active learning and observation. Participated in meetings with Vivo clients to coordinate internet activation in several Jakarta branches. Accompanied CRM segment sales team in client meetings (PT INDOCEMENT TUNGGAL PRAKASA TBK, Bali United) to facilitate office internet installation discussions. Recapitulate the Commercial and Tourism division's financial expenses, ensuring accurate reporting and analysis.
Chairman of Graduation Organizer
FORCY (Family of Rain City)
2020 - 2021
Manage the events division and coordinate with team leaders, ensuring smooth execution of events. Oversee monthly progress meetings to ensure smooth execution. Coordinate venue preparation and decoration to create a memorable experience. Successfully organized a graduation ceremony for 25 Telkom University students in Bogor.

Skills

communication
customer-support
events-manager
operations
english
indonesian