rhysrichardson

Designed and delivered structured training programs for Shillers and Moderators, covering community engagement, brand representation, and best practices in the crypto industry. Educated team members on the fundamentals of blockchain, cryptocurrencies, DeFi, and NFTs to ensure accurate and informed communication with the community. Provided hands-on coaching on effective shilling strategies, community moderation, and engagement techniques tailored to the crypto space. Conducted regular knowledge assessments and performance evaluations to reinforce learning and improve team effectiveness. Collaborated with internal teams to align community messaging with project goals and regulatory compliance in the crypto space.

Built and led a team of Community Managers, Moderators, and Shillers to drive momentum across multiple crypto projects. Developed diverse, engaging content tailored to community channels, driving meaningful engagement. Executed high-impact campaigns to amplify FOMO and boost early investor participation during presales. Established and configured communities on Discord and Telegram, including bot set up, channel organization, role assignments, and security measures. Strategically managed ICO listings on top platforms to boost project visibility, attract investors, and enhance overall market presence. Developed growth blueprints for each community, ensuring sustained engagement through presale stages and beyond into token launches.

Spearheaded the organization and execution of highly engaging community events, significantly increasing user engagement and retention. Demonstrated exceptional technical proficiency by setting up and configuring multiple servers with cutting-edge security, moderation, and fun bots, ensuring a seamless user experience. Streamlined feedback collection and auditing processes by creating Google documents and sheets, enhancing the efficiency and accuracy of data management for testers, shill groups, and moderators. Collaborated closely with the marketing team to devise and execute creative marketing strategies, resulting in a substantial increase in brand awareness and user acquisition. Led a dynamic and efficient moderation team, ensuring that all community questions and concerns were promptly addressed and resolved.

Successfully organized and led testing teams to gather valuable feedback, enabling the Community Manager to enhance the user experience. Proactively implemented community engagement tactics within the server to optimize user engagement and significantly increase user retention. Conducted thorough research and collected data on influencers, providing critical insights to the marketing team and contributing to the success of marketing campaigns. Demonstrated exceptional communication skills by effectively addressing community questions and concerns, ensuring high user satisfaction and retention.