riadiweb3
Web3 Customer Support
.jpg)
Motivated and passionate about Web3 and digital communities. I aim to contribute to the growth of a Web3 company by helping users, creating a positive environment, and supporting the team in building a strong community.
Experience: No experience
Yearly salary: $10,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Customer Support
Freelance 2024 - 2025
- Developed and tested simple Web3 features and smart contract integrations. - Assisted the team in building responsive and clean UI. - Contributed to bug fixing and documentation. - Collaborated with other developers to improve product performance. - Supported the community by answering basic technical questions.
Customer Support
Freelance 2024 - 2025
- Provided fast and friendly support to users via Discord and Telegram. - Assisted users with wallet setup and transaction issues. - Escalated technical problems to the developer team. - Maintained a positive and professional communication with the community. - Helped create FAQs and guides for new users.
Costumer Support
Online web3 Custumner Support 2023 - 2025
- Provided fast and friendly support to community members on Discord and Telegram. - Helped users solve wallet and transaction issues. - Collected and reported bugs to the development team. - Assisted in creating basic FAQ and guides for new users. - Maintained a positive and professional communication with the community.
Skills
community-manager
customer-support
english
indonesian