riaet

Community Manager

Community Manager | Leadership Coach | Wellness Educator | Customer Support Specialist | Administrative Professional

With over a decade of experience in customer relations, wellness education, program management, and administrative support, I bring a multifaceted approach to supporting team success and client engagement. My expertise spans wellness education, corporate wellness initiatives, data entry, and project management, and a deep commitment to fostering positive, impactful interactions. Skilled in training, leadership, and community outreach, I can deliver high-quality support in customer-facing, community management, or administrative roles. I am passionate about roles that allow me to combine wellness, efficiency, and client care, supporting holistic growth in both individuals and organizations.

Experience: 8 years

Yearly salary: $62,000

Hourly rate: $30

Nationality: 🇺🇸 United States

Residency: 🇺🇸 United States

Experience

CARES Program Instructional Designer

Diving With a Purpose 501c3

2020 - 2022

Producing and facilitating ocean conservation educational outreach programs, surveyor expeditions, and community conservation events in the US and abroad. Facilitating research dives for reef monitoring; contributing to fundraising planning initiatives; and community outreach planning. Processing data collected during research dives and generating corresponding reports of the datasets for submission to ReefCheck 501c3 global database. Design and structure keystone research projects produced through student participation in the program. Compliance with all legal DOT, OSHA, and NOAA regulations and obtaining appropriate permitting for facilitating research dive training within the Florida Keys National Marine Sanctuary.

Data Entry Specialist

Symetra

2020 - 2021

Used and analyzed automated data aggregators, entering data and preparing reports. Organized and managed electronic files, maintaining confidentiality and security. Worked with internal teams to support data entry across departments as requested. Generated data reports, entered findings into a database, and performed backups.

Operations Manager

Ecodivers Roatan

2017 - 2017

Managed and taught dive education programs including diver safety protocols. Recruited, vetted, and hired Scuba Instructors. Scheduled dive trips, community events, and housing accommodations. Managed inventory of merchandise and SCUBA equipment, maintenance of compressor, and boat. Performed administrative tasks and assisted in executing business solutions.

Open Water Scuba Instructor

Independent Contractor

2015 - 2021

Facilitated PADI Scuba Courses, HAZMAT equipment transport, and entry-level dive apprenticeships. Organized and facilitated international dive retreats managing vendor relationships for travel logistics. Provided travel consultation and logistics for students and travelers. Managed administrative tasks, including scheduling and customer support for online learning software.

Specialist

Apple

2008 - 2011

Skills

admin

communication

communications

community-manager

contractor

data-entry

education

full-time

macos

microsoft

operations

part-time

english

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