riz15
Kyc Analyst | Compliance Specialist
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Data & operations professional transitioning into Web3 and blockchain analytics.
I previously worked in the telecom and fintech ecosystem, supporting enterprise operations connected to Globe Telecom and GCash, giving me exposure to digital payments, risk processes, and customer experience.
I previously worked in the telecom and fintech ecosystem, supporting enterprise operations connected to Globe Telecom and GCash, giving me exposure to digital payments, risk processes, and customer experience.
Recently completed a Power BI + AI Career Boost Training, and I also have hands-on experience using blockchain investigation tools (MistTrack, MetaSuite, Etherscan). I enjoy turning complex data into clear insights and stories.
🔍 Looking for roles:
- Blockchain / Crypto Operations
- Web3 Data Analyst / Research Analyst
- Customer Success or Project Support in tech or Web3
⚡ What I bring:
- Strong analytical and documentation skills
- Fast learner, resourceful, and proactive
- Passion for continuous learning and emerging tech
Excited to contribute to a mission-driven Web3 team.
Experience: 5 years
Yearly salary: $36,000
Hourly rate: $25
Nationality: 🇵🇭 Philippines
Residency: 🇵🇭 Philippines
Experience
Retail Specialist
Globe Telecom 1997 - 2022
Performed KYC verification and account validation for GCash-related onboarding, ensuring compliance with AML/KYC requirements and accurate customer identity documentation. Provided client support through phone, email, and ticketing platforms, resolving account concerns, payment issues, and technical inquiries with high customer satisfaction. Managed billing reconciliation and discrepancy checks between telecom services and fintech (GCash) transactions, ensuring accuracy in invoices and payment reporting. Coordinated with cross-functional teams (finance, compliance, and IT) to escalate unresolved cases, helping reduce turnaround time and improve process workflow. Monitored customer activity trends and created summary reports that helped improve KYC efficiency and minimize account duplication or fraud risks.
Skills
accounting
admin
medical
research
kyc
english