riz25

Kyc Analyst | Compliance Specialist

Data & operations professional transitioning into Web3 and blockchain analytics.

I previously worked in the telecom–fintech ecosystem (Globe Telecom / GCash operations), where I handled customer onboarding, KYC verification, billing reconciliation, and client support — giving me real-world exposure to identity verification, digital payments, and risk processes.

I recently completed the DICT Blockchain & Cryptocurrency Specialist Certification and Power BI + AI Career Boost Training, with hands-on practice using blockchain analytics tools like MistTrack, MetaSuite, MetaSleuth, CISO AnChain, and Etherscan for wallet tracing and basic risk assessment.

I enjoy turning complex data into clear insights and solving problems that improve user experience and compliance. Fast learner, resourceful, and excited to contribute to a Web3 team.

Experience: 8 years

Yearly salary: $36,000

Hourly rate: $25

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines

Experience

Retail Specialist

Globe Telecom

1997 - 2022

Performed KYC verification and account validation for GCash-related onboarding, ensuring compliance with AML/KYC requirements and accurate customer identity documentation. Provided client support through phone, email, and ticketing platforms, resolving account concerns, payment issues, and technical inquiries with high customer satisfaction. Managed billing reconciliation and discrepancy checks between telecom services and fintech (GCash) transactions, ensuring accuracy in invoices and payment reporting. Coordinated with cross-functional teams (finance, compliance, and IT) to escalate unresolved cases, helping reduce turnaround time and improve process workflow. Monitored customer activity trends and created summary reports that helped improve KYC efficiency and minimize account duplication or fraud risks.

Skills

accounting

admin

medical

research

kyc

english

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