rizal177
It Support Specialist | Web3 & Blockchain Enthusiast
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Informatics and Computer Engineering Education graduate with experience as an IT Intern at Yayasan Assalamah Ungaran. Proficient in Windows system installation and maintenance, basic network administration, and hardware/software troubleshooting. Completed the Google Cybersecurity Professional Certificate, demonstrating a strong understanding of system security and digital threat analysis. Capable of working independently or in a team, quick to adapt to new technologies, and highly motivated to pursue a career in IT Support and Cyber Security.
Experiece: 6 months
Yearly salary: $0
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Project-Based Virtual Intern: Data Governance Specialist
Rakamin 2025 - 2025
Developed 2 key SOP documents (Bug Handling & Training Feedback) to standardize operational workflows. Built a performance monitoring dashboard and input validation system using Google Sheets, improving management reporting accuracy. Conducted data cleansing and in-depth analysis of feedback data, identifying priority improvement areas to prevent customer churn.
IT Staff Intern
Yayasan Assalamah Ungaran 2024 - 2024
Supported the foundation's operational needs through visual material design and digital media documentation. Performed hardware troubleshooting and network connectivity repairs (Network Configuration) to restore classroom IT facilities. Served as the technical operator for live streaming of foundation activities and managed digital reporting for parents.
Skills
data-entry
linux
python
security
virtual assistant
english
indonesian