rizhar
Business Development & Marketing Manager
Results-driven banking professional with extensive experience at Bank Mandiri in branch management, product development, SME relationship management, and customer service. Skilled in strategic leadership, digital banking innovation, financial analysis, and regulatory compliance. Adept at building client relationships and leading teams to drive growth and customer satisfaction. Passionate about delivering innovative financial solutions to empower individuals and businesses.
Experience: 11 years
Yearly salary: $120,000
Hourly rate: $10
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Officer Transaction Banking Individual
Bank Mandiri 2021 - 2024
As an Officer in Transaction Banking Individual at Bank Mandiri, I serve as a Product Manager overseeing the strategic development and management of key digital banking products, including Livin’ by Mandiri, ATM services, and E-Money solutions. My role focuses on driving innovation, enhancing customer experience, and ensuring seamless, secure, and accessible transaction banking services for individual clients.
Relationship Supervisor SME
Bank Mandiri 2020 - 2021
As a Relationship Supervisor for SME Clients at Bank Mandiri, I am dedicated to building and nurturing strong partnerships with small and medium enterprises to support their financial growth and success. My role focuses on understanding the unique needs of SME clients, providing tailored banking solutions, and driving business development to meet their strategic objectives.
Customer Service Supervisor
Bank Mandiri 2018 - 2019
As a Customer Service Representative at Bank Mandiri, one of Indonesia’s leading banks, I am committed to delivering exceptional service to clients, ensuring their banking needs are met with professionalism and care. My role centers on providing personalized assistance, resolving inquiries, and promoting a positive customer experience to strengthen trust in the bank’s services.
Customer Service Flash Lounge ULM
Telkomsel 2015 - 2017
As a Customer Service representative at the Telkomsel Flash Lounge located at Universitas Lambung Mangkurat, I was responsible for providing exceptional support to customers.
Skills
brand-marketing
business-development
communications
content-marketing
digital-marketing
email-marketing
growth-marketing
head-of-marketing
marketing-analyst
marketing-lead
marketing-manager
marketing-specialist
marketing-strategist
office
office manager
strategy
english
indonesian