robertjnr
Digital Assistant & Customer Support Specialist
Highly motivated and tech-savvy Digital Assistant and Customer Support Specialist with a background in the biological sciences and a proven track record of managing end-to-end digital administrative workflows. Exceptionally skilled in digital communication, advanced text/chat application management (WhatsApp and Telegram), and utilizing cutting-edge AI tools like ChatGPT and Claude to streamline operations and enhance response quality. Adept at handling international client interactions with flawless English proficiency, executing rapid response times, and working independently in fast-paced remote environments.
Experience: 1 year
Yearly salary: $18,000
Hourly rate: $15
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Digital Assistant & Content Coordinator
Freelance / Remote 2025 - 2026
Managed end-to-end digital administrative workflows and scheduled multi-channel content to drive online brand engagement. Handled high-volume client communications across text and chat platforms, ensuring clear, polite, and rapid turnarounds. Utilized LLMs and AI productivity tools to draft, refine, and optimize written communication frameworks.
Remote Virtual Assistant & Chat Specialist
Freelance / Independent Contractor 2024 - 2025
Provided comprehensive virtual assistant services, aligning day-to-day business task management with specific organizational goals. Maintained real-time customer support pipelines on WhatsApp and Telegram, keeping a professional and helpful tone under pressure. Conducted data-focused tasks, leveraging strong analytical and computational skills to keep digital files organized.
Skills
affiliate
business-development
crm
operations
research
customer-support
english