rohitrakshit
Vice President Customer Success
Customer Success Specialist with 10+ years of expertise in developing and implementing strategies to enhance customer satisfaction and loyalty. Skilled in analyzing customer feedback / queries, project execution, identifying areas for improvement, and collaborating with cross-functional teams to deliver exceptional service. Strong communicator with a focus on building lasting relationships and improving overall customer retention.
Experience: 11 years
Yearly salary: $40,000
Hourly rate: $30
Nationality: 🇮🇳 India
Residency: 🇮🇳 India
Experience:
| Period | Title | Company |
|---|---|---|
| 2024 - | Vice President – Customer Success & Sales | VIDUR.in (Formerly KonProz) |
| 2024 - 2024 | Associate Vice President, Customer Success - India | XEBO.ai (Formerly Survey2Connect) |
| 2021 - 2023 | Senior Manager - Customer Success & Growth | Zykrr - The Experience Catalysts |
| 2015 - 2021 | Business Development Manager | Cognizant Technologies |
| 2012 - 2013 | Cluster Manager | Red Bull India |
Skills:
customer-success
project-manager
english