Senior Business Analyst and Product Owner with 10+ years of experience delivering digital products and solutions across Fintech, Web3, crypto, and enterprise technology environments in APAC. Track record of owning product roadmaps end-to-end – from requirements engineering and BRD creation through gap analysis, UAT, and go-live – while aligning cross-functional teams across Product, Engineering, Legal, and Compliance. Deep hands-on experience in DeFi ecosystems, tokenomics, stablecoin infrastructure, and blockchain analytics, combined with strong data skills in SQL, Python, Amplitude, and Mixpanel. Backed by Microsoft enterprise certifications and proven compliance and data governance experience in regulated environments.
Experience: 5 years
Yearly salary: $90,000
Hourly rate: $55
Nationality: 🇭🇰 Hong Kong
Residency: 🇭🇰 Hong Kong
Experience
Web3 Product Owner | Lead Business & Data Analyst
Engage Labs (Consultancy) 2024 - 2026
Full product owner for 3 products from 0 to launch and profitability – Kava Food (AI calorie tracker), Ninja World (on-chain game), and Not Spy (Telegram bot) – defining vision, managing feature roadmap, writing specs, assigning tasks to engineers, and driving monetization end-to-end. Kava Food: AI-powered consumer health app with computer vision food recognition, recipe generation from fridge photos, menu scanning, and community challenges – owned full product lifecycle from concept through launch. Ninja World on World Chain: top 3 globally out of 1,647 apps – 59.5M impressions, 1.44M sessions, 115,600+ active users, peak revenue $12,485. Not Spy Telegram Bot: designed from scratch, scaled to $6,200+/month revenue, $250/day consistent, 1,300+ monthly purchase events. Data analytics and feature planning lead for @appss (5,000+ app Telegram store with staking, partner programs, referral bounties) and appss.pro (B2B Telegram App Growth Platform). Monitored KPIs via Amplitude and Mixpanel – funnel analysis, cohort retention, conversion diagnostics – achieving 15% retention increase across the portfolio. Managed cross-functional Agile team of 6 (Design, Engineering, SMM) via Scrum across Web3 and consumer app environments.
Enterprise Business Manager | Microsoft 365 & Azure
Microsoft (via Wicresoft) 2021 - 2023
Managed 50+ enterprise client relationships across APAC, maintaining 4.94/5.0 KPI score and earning multiple Best Performer awards. Executed Security & Compliance workflows: auditing, eDiscovery, DLP policy configuration, and user risk analysis – collaborating with Legal, Compliance, and Risk to meet regulatory requirements. Provided expert-level support for Microsoft 365, Azure, and Active Directory environments including complex hybrid identity management and cloud infrastructure scenarios.
Product Owner & Business Operations Lead
Koffein Group 2013 - 2021
Scaled multiple F&B ventures to $700,000 annual revenue and 30% ROI – owning product strategy, go-to-market, pricing, and operations across 10+ locations. Launched flagship coffee shop generating $40,000 monthly revenue, winning the 2017 Best Coffee Shop Award; built an 8-location campus network generating $35,000/month and a university food court generating $30,000/month. Negotiated commercial partnerships with university administration and suppliers; managed full P&L, staffing, and vendor relationships from inception.
Skills
ai
analyst
business-development
gaming
product-manager
tokenization
tokenomics
