romainbandeira

Vip Account Manager | High Value Client Relations | I Gaming & Crypto

VIP Account Manager with 10+ years in account management, business development and client retention, including 7 years in gaming (lottery, sportsbook, online casino). At RAZED, a crypto-native online casino, I grew the VIP portfolio from under 300 to ~450 players handling USD 1M+ in monthly deposits, with every offer sized on theoretical GGR and ROI. I also designed ~55 AI-assisted workflows and an AI-powered internal VIP console.

Looking for a fully remote VIP, CRM/retention, account management or customer success role in crypto, Web3, iGaming or fintech. Native French, fluent English and Spanish, intermediate Portuguese. Available from 1 November 2026.


Experience: 11 years

Yearly salary: $60,000

Hourly rate: $30

Nationality: 🇫🇷 France

Residency: 🌏 Remote


Experience

VIP Account Manager
RAZED
2024 - 2026
Crypto-native online casino. Grew the managed VIP portfolio from under 300 to ~450 players, handling USD 1M+ in monthly deposits; sized lossback, reload and rakeback offers on theoretical GGR and offer ROI; ran segment-based retention and reactivation on Telegram, email and live chat; built an AI-powered internal VIP console and ~55 AI-assisted workflows.

Skills

account-manager
business-development
casino
crm
crypto
customer-success
gambling
kyc
operations
retention-marketing
english
french
portuguese
spanish